INFORMATION:

  • LUMEN ROOM DALLAS: WHITE
    4301 Bryan Street #302, Dallas, TX 75204


    LUMEN ROOM DALLAS: LIFESTYLE
    4301 Bryan Street #303, Dallas, TX, 75204

    LUMEN ROOM DALLAS : HOME
    4301 Bryan Street #300, Dallas, TX 75204


    LUMEN ROOM FW: GALVESTON AVE
    1124 Galveston Ave #101 Fort Worth, TX
    76104


    LUMEN ROOM FW: COLLEGE AVE
    1329 College Ave #100 Fort Worth, TX
    76104

    LUMEN ROOM FW : PANTHER ISLAND

    1004 W Bluff St, Fort Worth, TX 76102


    LUMEN ROOM PLANO
    703 K ave, Plano, TX 75074

    LUMEN ROOM DENTON : LIFESTYLE & WHITE
    1217 E University Dr, Denton, TX 76209


    LUMEN ROOM AUSTIN
    2307 Thornton Rd, Austin, TX 78704

    LUMEN ROOM HOUSTON: LIFESTYLE & WHITE

    800 Sampson St, #100, Houston, TX, 77003

  • At The Lumen Room, your reservation time is set aside just for you. Because our studios operate by appointment only, we’ve created the following policy to ensure fairness for all guests.

    CANCELLATIONS:

    Cancel 72+ Hours Before Your Session
    You’ll receive a full credit for the amount paid, which can be used to book a future session.

    Cancel Within 72 Hours of Your Session
    You’ll receive a 50% credit toward a future booking. The remaining 50% is forfeited.

    No-Shows or Same-Day Cancellations
    Reservations canceled at or after the start time — or missed entirely — are not eligible for credit or refund.

    REFUNDS:

    We understand plans can change.

    Refunds are only available if you cancel within 24 hours of making your original booking, and your session date is still at least 72 hours away.

    After 24 hours from booking, all payments become non-refundable and fall under our credit policy above.

    RESCHEDULING

    Need to move your session?

    You may reschedule once at no charge if you request the change at least 72 hours before your session, subject to availability.

    Reschedule requests made within 72 hours are treated as a cancellation and follow the credit policy outlined above.

    CREDITS

    Credits are issued as a code sent via email.

    Credits can be used toward future bookings at the issuing location.

    Credits are non-transferable and cannot be redeemed for cash.

    Expiration dates may apply.

    You can view our full policy in the terms of service here. We appreciate your understanding and can’t wait to host you at The Lumen Room.

  • hq@thelumenroom.com

    469-544-6960

 

GENERAL questions:

WHEN DO I SHOW UP/LEAVE?

Please ensure that you include all setup and clean up time within the amount of time booked. Guests hosting events won’t have the ability to come any earlier than 10 minutes before their reservation start and must be out by the ending time.

Can i bring my pets?

We love pets! They are more than welcome to come into the space with you and your family. All we ask is that you bring appropriate cleaning supplies for any messes or hair left by the pet.

What is PARKING Like?

Parking is free at all of our locations. Please check your confirmation email for specifics regarding the space you’ve booked.

What is the LIGHTING like?

We are solely natural light photography studio. Walls, floors, and and windows are all designed to bounce and utilize natural light. If you're booked later in the day, please be mindful of sunset on the day of your reservation and plan accordingly. We do not provide additional lighting equipment beyond the overhead lighting. Please check your locations information page to learn what direction the windows face.

Can I hang things on the wall?

Hanging on rolling walls is not permitted. Command strips are not permitted. Guests may use small tacks or nails to hang things on stationary walls.

Can we use confetti?

Confetti larger than 1 inch is allowed. Confetti left in the space will incur an additional cleaning fee, so guests are encouraged to bring all of the appropriate cleaning materials to gather and remove all confetti used to avoid additional cleaning fees

EVENT QUESTIONS:

Can i bring FOOD & DRINKs?

You’re more than welcome to bring in any food or drink into the space.

All food will need to be prepared prior to your arrival in the space. Our spaces do not have commercial kitchens or refrigerators. Guests can bring chafing dishes and heaters to keep food warm. Cooking on-site is strictly prohibited.

We require that you follow TABC guidelines when it comes to alcohol in the space and please keep all food and drinks inside the suite. You can view TABC Code here

Can we use candles in the space?

Candles can be used in spaces only in an enclosure (vase, lantern, etc). Candles placed directly on the floor or on furniture are strictly prohibited

ARE DJs PERMITTED?

DJs are permitted only at our Denton White, Plano, Houston, Leander, and FW Panther Island locations. We do not allow DJs or sound equipment beyond a bluetooth speaker in any of our other locations due to potential noise complaints from neighboring businesses or residents.

Do you supply tables and chairs?

You have the option to add on  folding event tables and chairs in the following locations:

Houston (100 people)
Leander (50 people)
Dallas (50 people)
Fort Worth (75 people)
SATX (50 people)

The price for this add-on is a flat fee of  $125
All other spaces require guests to bring in their own tables and chairs at this time.


Please note: For spaces that do not offer event tables and chairs, ll furniture rentals must be delivered and picked-up DURING guests’ reserved time. Check with your rental company in regards to their ability to perform same-day delivery and pick-up. Guests requiring day-before delivery must book the space starting at the earliest delivery time window given for the remainder of the day. Guests requiring day-after pickup must book the space for the following day starting at 7am until the latest pick-up time in the given window.

What if I’m not seeing the time or space I want in the scheduler?

Give us a call at 469-544-6960. Some spaces and times won’t show availablity due to previously scheduled shoots, size restrictions, etc. but we may be able to work with you to find a solution based on the details of your event.

How does pricing work?

Pricing starts at $150/hour with a 4 hour minimum. Pricing changes based on space size and location.