INFORMATION:

  • LUMEN ROOM DALLAS: WHITE
    4301 Bryan Street #302, Dallas, TX 75204


    LUMEN ROOM DALLAS: LIFESTYLE
    4301 Bryan Street #303, Dallas, TX, 75204

    LUMEN ROOM DALLAS : HOME
    4301 Bryan Street #300, Dallas, TX 75204


    LUMEN ROOM FW: GALVESTON AVE
    1124 Galveston Ave #101 Fort Worth, TX
    76104


    LUMEN ROOM FW: COLLEGE AVE
    1329 College Ave #100 Fort Worth, TX
    76104

    LUMEN ROOM FW : PANTHER ISLAND

    1004 W Bluff St, Fort Worth, TX 76102


    LUMEN ROOM PLANO
    703 K ave, Plano, TX 75074

    LUMEN ROOM DENTON : LIFESTYLE & WHITE
    1217 E University Dr, Denton, TX 76209


    LUMEN ROOM AUSTIN
    2307 Thornton Rd, Austin, TX 78704

    LUMEN ROOM HOUSTON: LIFESTYLE & WHITE

    800 Sampson St, #100, Houston, TX, 77003

  • You can change or cancel your Studio reservation with no additional charge at any time 3 hours before your reservation is set to begin by clicking the change/cancel appointment button from your original confirmation email. Upon cancellation, you will receive a credit for the dollar amount spent that can be applied towards a future rental with us. Your credit will expire 18 months from the date of the original reservation. Cancellations and rescheduling requests received within 3 hours of the start time of your reservation will not be given a credit. NO REFUNDS WILL BE GIVEN.

    To change the amount of time reserved, please call/text 469-544-6960. Changes to reservations can be made at any time 3 hours before your scheduled start time. Reply to your reschedule confirmation email to receive your code to book with credit.

    Guests are permitted to reschedule with an original cancel credit code once. A reservation made with a cancel credit code cannot be changed or rescheduled. Reservations that are booked with cancel credit may be canceled but will not be eligible to receive a new credit code.

  • hq@thelumenroom.com

    469-544-6960

 

GENERAL questions:

WHEN DO I SHOW UP/LEAVE?

Please ensure that you include all setup and clean up time within the amount of time booked. Guests hosting events won’t have the ability to come any earlier than 10 minutes before their reservation start and must be out by the ending time.

Can i bring my pets?

We love pets! They are more than welcome to come into the space with you and your family. All we ask is that you bring appropriate cleaning supplies for any messes or hair left by the pet.

What is PARKING Like?

Parking is free at all of our locations. Please check your confirmation email for specifics regarding the space you’ve booked.

What is the LIGHTING like?

We are solely natural light photography studio. Walls, floors, and and windows are all designed to bounce and utilize natural light. If you're booked later in the day, please be mindful of sunset on the day of your reservation and plan accordingly. We do not provide additional lighting equipment beyond the overhead lighting. Please check your locations information page to learn what direction the windows face.

Can I hang things on the wall?

Hanging on rolling walls is not permitted. Command strips are not permitted. Guests may use small tacks or nails to hang things on stationary walls.

Can we use confetti?

Confetti larger than 1 inch is allowed. Confetti left in the space will incur an additional cleaning fee, so guests are encouraged to bring all of the appropriate cleaning materials to gather and remove all confetti used to avoid additional cleaning fees

EVENT QUESTIONS:

Can i bring FOOD & DRINKs?

You’re more than welcome to bring in any food or drink into the space.

All food will need to be prepared prior to your arrival in the space. Our spaces do not have commercial kitchens or refrigerators. Guests can bring chafing dishes and heaters to keep food warm. Cooking on-site is strictly prohibited.

We require that you follow TABC guidelines when it comes to alcohol in the space and please keep all food and drinks inside the suite. You can view TABC Code here

Can we use candles in the space?

Candles can be used in spaces only in an enclosure (vase, lantern, etc). Candles placed directly on the floor or on furniture are strictly prohibited

ARE DJs PERMITTED?

DJs are permitted only at our Denton White, Plano, and FW Panther Island locations. We do not allow DJs or sound equipment beyond a bluetooth speaker in any of our other locations due to potential noise complaints from neighboring businesses or residents.

Do you supply tables and chairs?

We do not provide formal seating. We encourage guests to bring in tables and chairs through outside rental companies. Guests have access to the listed inventory (a variety of couches, accent chairs, small tables etc.) and can chose what pieces they'd like to incorporate into their event and which pieces they'd like to have removed. You can view the inventory in each location under the locations tab from the home page.

Please note: All furniture rentals must be delivered and picked-up DURING guests’ reserved time. Check with your rental company in regards to their ability to perform same-day delivery and pick-up. Guests requiring day-before delivery must book the space starting at the earliest delivery time window given for the remainder of the day. Guests requiring day-after pickup must book the space for the following day starting at 7am until the latest pick-up time in the given window.

What if I’m not seeing the time or space I want in the scheduler?

Give us a call at 469-544-6960. Some spaces and times won’t show availablity due to previously scheduled shoots, size restrictions, etc. but we may be able to work with you to find a solution based on the details of your event.

How does pricing work?

We have two pricing options for events: Half day events (6 hours or less) or a full day events (anything over 6 hours). We require a half day reservation at minimum for all events. Each space has different deposit requirements. Call/text 469-544-6960 for deposit information on the space of your choice.